Tag: staff

Dress rehearsals can improve your race day operations

Improve your race day plan by using practice runs and dress rehearsals as tools for shaking out the problems in your plan before race day.

/ July 17, 2017

How to retain customers for life with the Disney Way

Racing is a people business. Or better yet, the business of managing people’s expectations. People expect you to provide a certain level of performance and service during each one of your events. If you’re disorganized, indifferent, or snobbish, you can form your own expectations about your business very quickly — you can expect to not...

/ July 25, 2016